Magen David Adom Receives Rabin National Award for Quality and Excellence in the Public Sector

Posted By : Devick Sellam July 20, 2017

Magen David Adom, Israel’s national EMS, ambulance, and blood services organization, received the National Award for Quality and Excellence in the Public Sector on July 13. The award, named after Israeli statesman Yitzhak Rabin (z’L) and issued by the Prime Minister’s office, is given to organizations that achieve the highest quality standards in service to the general public in Israel.

MDA volunteers and staff accept the award.

The award committee gave MDA two stars for organizational excellence in the gold category, reflecting MDA’s exceptional level of quality in emergency medicine and response times, the breadth and scope of its national services, innovation and technological capabilities, and its unique volunteer infrastructure.

“In order to save lives we are required to train the best professionals, acquire the best equipment, deal with complex technological challenges, and comply with the highest managerial standards in the world,” said MDA Director-General Eli Bin in accepting the award. “But, ultimately, we received this award thanks to one big soul: our employees and volunteers. They are the vivid spirit, the human factor without which there is no value to innovation and technology‫.”

In a particular touching moment at the ceremony, Bin handed the award to Motke Wiesel, an 88-year-old Holocaust survivor who fought against the Nazis, and is one of MDA’s oldest employees. Wiesel was accompanied to the stage by two MDA youth volunteers, Yetti Atalo and Tamar Duphor-Dror.

MDA, one of Israel’s most comprehensive organizations, is its national paramedic and ambulance service, with more than 15,000 active first responders. Thousands more Israelis participate as youth volunteers and as Life Guardians, MDA’s unique nationwide network of CPR-certified volunteers who can be dispatched to an emergency within seconds via MDA’s smartphone app. From 143 medical stations throughout Israel, MDA operates more than 1,000 ambulances and mobile intensive care units, 500 Medicycles, two helicopters, jeeps, and specially-designed rescue vehicles.

MDA is also the custodian of Israel’s national blood supply, providing all the blood to the Israel Defense Forces and 97% to Israeli hospitals. And it serves as Israel’s affiliate to the International Red Cross and Red Crescent Movement, offering its expertise and assistance during humanitarian crises around the world.

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