Israel National Fire & Rescue Authority launches new dispatch system, designed by MDA. - AFMDA
News  |  July 27, 2021  |  Israel Press

Israel National Fire & Rescue Authority launches new dispatch system, designed by MDA.

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Magen David Adom Director-General Eli Bin (left) and Israel’s National Fire & Rescue Authority Commissioner Lt. Gen. (Ret.) Dedi Simchi

JNS — A new computer-aided dispatch system provides fire services with cutting-edge technological capabilities and brings two of Israel’s rescue services onto the same “911” platform. The system, designed for the Fire Authority by MDA, provides an array of new capabilities. It enables dispatchers to locate cell-phone callers instantly; shows the locations of all fire-rescue, EMS and law-enforcement vehicles in real time on the dispatchers’ screens; and simultaneously alerts emergency medical services about relevant incidents so they can instantly send EMTs and paramedics to the scene.

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